On-Demand Dispatch

/On-Demand Dispatch
On-Demand Dispatch 2018-07-13T17:58:29+00:00

Buchanan’s On-Demand Dispatch solution meets the needs to technical hands and feet on site for multiple branches and locations. In addition, we have a complete dispatch team that handles your ticket through to resolution, allowing you to focus on running the business. Our team accomplishes network connectivity of opening, closing, or remodeling locations for Real Estate & Logistic Departments, and handles break/fix and connectivity issues for Chief Information Officers and IT Directors alike, and we report back to you when the work is complete.

Buchanan provides onsite computer service to your business in as little as 4 hours, or scheduled to your preference.  We provide the ability to keep your offices and employees online and productive.  Customers have told us that it is challenging and expensive to provide IT solutions to their branch offices and remote locations.  Buchanan’s On-Demand Dispatch Services are fast and affordable, and offer friendly and knowledgeable technicians committed to quickly resolving IT issues and problems, keeping you from spending valuable time, resources, and travel expenses to dispatch your internal staff.

Buchanan’s dispatch offices are strategically placed across North America to provide fast, friendly IT Support.  Our technicians are ready to be dispatched immediately to your offices, providing onsite computer service within hours.  We become a local extension of your corporate IT department.  We do it better, faster, and more cost effectively, which saves you the time and expense as well as provides peace of mind that it’s being done correctly by a skilled technician.

remedy

cabling technician

desktop on demand technician

North American Onsite Computer Service

By leveraging our network of thousands of technicians with complete coverage in North America, we can be onsite to service any location you need in the United States, Canada, and Mexico.  Our dispatch centers are strategically placed to offer coverage throughout all time zones, and our services are easy to select via the Field Services Request form.

No Hidden Fees

Our rates start when the technician arrives.  No travel time fees or hidden costs.  You will know exactly what to expect at the end of your service call.

No Long Term Commitment

Our clients use us as often or as little as needed.  Pay for only the service and time you need.

Dispatched within 24 Hours

Our processes are tested in order to confirm a dispatch will be made to your location within a 24-hour time frame and we back it with our 100% satisfaction guarantee.

Ready to talk to a professional?
1-888-730-2774

Common Uses

Break/Fix

Openings

Closings

Relocations

Remodels

New Technology Roll-Out

Case Studies