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Our Wichita, Kansas facility is located in the heart of the United States, where hospitality is expected and lack of manners is unacceptable. What a better place for one of our largest IT Service Desk Service Delivery Centers and the team that supports many of our customers’ end users. From technical support including password resets, troubleshooting and Microsoft suite support, this team of 50+ agents is known for their high level of customer service scores, their technical knowledge, and the follow through they provide their customers.
“Excellent and Fantastic service as always.”
“Michelle is so great and helpful. I appreciate her so much. She should win the great employee award! Seriously – she is awesome, quick, efficient, and courteous.”
The Wichita office, as well as other Buchanan Service Delivery centers boasts a complete team of HDI Certified agents that follow ITIL standards, providing a consistent, professional support system to keep our customers up and running, with minimal downtimes. Our service level agreements are key and we strive to not only meet but exceed our customers’ expectations. Many industries and a large majority of U.S. customers are supported from the Wichita Service Delivery Center.
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Ready to talk to a professional?
1-888-730-2774
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