Using efficiencies of scale, Buchanan is passing the savings onto colleges and universities. Our Higher Education Cooperative Program and our service desk pricing model offers additional savings as more colleges and universities participate.
Program highlights and benefits include:
Flexible and scalable solution based on a per ticket pricing model with no monthly minimum
Provide excellent student support with a team of dedicated higher ed agents
Increase cost efficiencies using economies of scale and benefit from a lower price per ticket
Get started quickly by using an existing ITSM or leverage our BMC Helix tool
Let’s get started
“Buchanan’s flexibility to use their existing ticketing tool without any capital outlay, their proven processes and certifications, and their reporting functionality has made a huge impact both financially and on our ability to deliver excellent service to leadership and end users.”
Tickets are solved each month
Staff and students are supported each month
IT support services available to your entire campus
Global Headquarters: 1026 Texan Trail Suite 200, Grapevine, TX 76051
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